For the past 3 days, maybe more I don't run Impulse all that often, whenever I try and run impulse it never manages to "retrieve latest information". The spinner in the top right of the Impulse window just spins endlessly. Since I'm posting this from the same machine and I can get to the internet and play online games etc, I'm assuming my connection is fine. WHen I go to the Impulse help menu and try the Diagnose connection issues link I get what looks to me like a successful result:
**Resolving dl1.impulsedriven.com**
38.98.152.152
**Resolving stardock.cachefly.net**
205.234.175.175
**Retrieving from dl1.impulsedriven.com**
Success!
**Proxy information**
Using default proxy settings
**Checking Service: EventSystem**
Service is running
**Checking Service: RpcSs**
Service is running
**Checking Service: DcomLaunch**
Service is running
When I first launched Impulse this morning it found an update and successfully downloaded and installed it and then went right back to the endless spinner.. However, looking in the error log, I find:
-- [5/2/2009 5:32:21 PM] ----------------------------------------------------
Context: Program Error
Message:
Build #: 1260
Exception: Object reference not set to an instance of an object.
Stack Trace:
at System.Drawing.BufferedGraphicsContext.Dispose(Boolean disposing)
at System.Drawing.BufferedGraphicsContext.Finalize()
-- [5/2/2009 5:32:32 PM] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 1260
-- [5/2/2009 5:32:33 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: wc
Message: Updated network xml did not have expected revision (retrieved 88 / expected 89)
Build #: 1260
-- [5/2/2009 5:32:33 PM] ----------------------------------------------------
Context: Updating ApplicationList XML: myoffice
Message: Updated network xml did not have expected revision (retrieved 0 / expected 1)
Build #: 1260
Could this be the issue? Do I need to download/install the latest version from somewhere?
Any help would be greatly appreciated!
UPDATE 1, I've just gotten a different error. Can anyone in the know verify if there are server issues:
Context: Updating ApplicationList XML: mycolors Public
Message: Server problem or connection issue
Build #: 1260
Exception: The operation has timed out.
Stack Trace:
at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at az.a(UpdateParams A_0, Boolean A_1)
Could this be an attempt to update the available myColors themes? WHatever it is it seems to be killing the whole process.